Boch Toyota Norwood


Great experience

August 14, 2017

I was extremely happy with my experience at Boch Toyota. I had visited a number of other dealerships before going to Boch. From my first online inquiry, Boch was extremely responsive. Fortunately, David Gordenstein was my salesperson. David was outstanding. Very knowledgeable, friendly, but not at all pushy. David made the process pleasant and relaxed. I also had a terrific experience with the accessories consultant, Hazley. Like David, she was knowledgeable and responsive. JJ Jospeh in the finance department was also a pleasure to deal with. In sum, the entire team was great. I would recommend Boch Toyota without hesitation.

Very helpful, friendly and took care of my warranty issue.

August 13, 2017

I came in to the service department because the chrome trim around my gauge cluster and vents were bubbling on my 2014 Avalon. Carlos noticed that I was only 50 miles away from my 36k mile warranty expiring, so made sure that the issue was recorded and the parts ordered immediately. He assigned Chris Gray for this task. Chris was friendly and took down my information. He put an order in for the parts right away and told me I would get a call when the parts arrived. A few days later, I got the call and was able to choose when to bring in the car. Upon arrival to the service department for the dropoff, I was helped right away and the whole dropoff took less than 10 minutes. I got a call a few hours later stating the car was done. I came back to pick up my car, and Chris personally made sure the car was out front and ready to go. The car was just how I left it, except I had nice new trim. This is definitely a boring review, but that is how I prefer the experience to go. No drama, minimal time lost, and the issue resolved. Most importantly, the guys who helped me out were friendly and show interested in making things right for me. There is nothing worse than having to hunt people down who feel annoyed that you are there, and I was glad this wasn't the case.

Excellent experience with Julien!

August 13, 2017

Very positive experience at Boch Toyota all thanks to Julien! He was competent, knowledgeable and pleasant to work with! He made the process painless and enjoyable!!

Good experience

August 12, 2017

Minchetty was very plesent person to deal with while you need to make a big decission. She was a good listener and very patient in helping us to find the best car for our family. She provided a great service. Thank you for support.

Great service!

August 12, 2017

Jean helped me get into the car I wanted and he was super professional. He was friendly and dealt with every problem we faced with the insurance company (and there were a lot). He made sure my car was clean and that I knew how to use all the gadgets before I left. Overall very helpful and a great salesman!